ERICA DAUDA ITSE

Directed daily hub operations and administrative functions, ensuring seamless execution of programs and events.

Provided comprehensive administrative assistance across multiple projects, enhancing team efficiency and project delivery timelines.

Mentored and trained a diverse group of interns, SIWES students, and project participants, fostering skill development and project engagement.

Managed and supervised various projects from inception to completion, ensuring adherence to objectives and quality standards.

Authored and edited award-winning written content, including speeches and publications, elevating the institute's professional recognition.

Collaborated on research and development for four published book projects, contributing to significant academic contributions.

Implemented innovative data collection and evaluation strategies, driving student involvement and advancing human capital development objectives.

Managed key stakeholder communications and established professional protocols, fostering strong external relationships and publicizing the social media handle.

Opened and organized critical company files, maintaining comprehensive and accessible documentation systems.

Managed accurate documentation of all incoming and outgoing files, ensuring data integrity and compliance.

Greeted and directed numerous visitors daily, providing exceptional customer service and efficiently managing the reception area.

Managed the registration process for new members, ensuring accurate record-keeping and smooth onboarding.

Conducted proactive follow-up calls to members, increasing attendance at inductions, trainings, and networking events.

Enhanced the institute's social media presence, contributing to a significant increase in organic follower base.

Assisted with front-desk operations, including greeting and directing visitors, maintaining a professional and welcoming environment.